Shipping & Returns
We offer free worldwide shipping on all orders
Pillow covers in un-opened and pristine condition are eligible for a refund within 14 days, however the customer is responsible for all return shipping costs.
Refunds to original payment method will only be given upon inspection of returned goods.
In the unlikely event that you receive a defective product, we will happily replace your purchase with an identical item.
If you would like to make a return, please kindly contact us first for instructions.
As all items are made by hand in Italy, there may be up to a six week wait time for products to arrive to you if we do not have stock. We will inform you of the wait time as soon as we receive your order.
Please feel free to contact us to inquire about our current stock availability.
You are purchasing the pillow cover ONLY, customers are responsible for purchasing pillow inserts through another vendor.
As all of our pillows are the same size, we highly recommend purchasing a 22 x 22 inch square down/feather insert to achieve the perfect fill